FAQs
Registration
How do I register for CrossRoads 2016?
Registration for the event is now closed.
I am getting an error when I attempt to register. What can I do?
Should you have any queries regarding CrossRoads 2016, we'll be happy to help. Please email the CrossRoads team at crossroads.us@aimia.com.
Travel & Transportation
Which airport should I fly into?
The nearest and the most accessible airport is San Francisco International Airport, which is approximately 14 miles from the conference venue.
What is the travel time from San Francisco International Airport to Hilton San Francisco Union Square?
Reaching the hotel by taxi from the San Francisco International Airport will take approximately 25 minutes. The approximate taxi cost is USD 45 – USD 60.
If I arrive by car, is there parking space available at the hotel?
Yes, self parking and valet service is available at the hotel. The overnight charge is USD 47 plus tax for self parking and USD 55 plus tax for valet.
Conference
What time do I need to arrive?
Conference program begins with registration on April 27 at 16:00, followed by welcome session and cocktail reception. The regular check-in time at the hotel is 15:00 but the hotel will try to make arrangements for early check-in, whenever possible.
What is the dress code for business events and the gala dinner?
The dress code for the conference is business casuals. For the gala dinner, it is recommended that you wear smart casual.
Does Infosys Foundation USA cover accommodation and meals for attendees during the conference?
Attendees will have to bear the cost of their accommodation. However, Infosys Foundation USA has negotiated a special discounted rate for attendees of this event for April 27 and April 28 only. This is for a limited number of rooms and is available on a first-come-first-serve basis at the Hilton San Francisco Union Square. We will provide you with breakfast, lunch, evening meals, and tea / coffee during breaks on conferencing days. All personal incidentals such as laundry, mini bar, and phone calls from the room, will be charged to the attendee directly by the hotel during check-out.
Is there a conference fee for attending?
The conference is an exclusive invitation-only event. There is no attendance fee for the delegates.
What is the conference language?
The conference language is English. All sessions and communications will be in English.
Is there an event hashtag for social channels?
Yes! We will be tweeting with #InfyXRoads. We will be using the same hashtags on our Facebook and Pinterest channels so please do say hello online as well.
Hotel
What is the process of booking my accommodation at the hotel?
To make a booking at the Hilton San Francisco Union Square, please use the 'Book Hotel Now' link that will display upon completion of your conference registration. Please note, Infosys Foundation USA has negotiated a special rate plus applicable taxes for nights of April 27 and April 28 only. This is for a limited number of rooms and is available on a first-come-first-serve basis at the Hilton San Francisco Union Square.
Can I stay at an alternate hotel?
Yes, attendees can stay at any hotel of their choice. However, with the conference being hosted at the Hilton San Francisco Union Square, the opportunities to network are numerous. It would be judicious for you to book your accommodation at the same hotel.
Can I extend my stay at the hotel? What are the rates?
You may choose to extend your stay at the hotel by making a personal booking. The discounted rates will be applicable for 3 days before and 3 days after the conference for CrossRoads attendees through the Passkey link (based on availability). If availability at the group hotel through Passkey no longer exists please email crossroads.us@aimia.com with the subject line 'CrossRoads pre/post booking request' for assistance.
What is the hotel policy for check-in and check-out time?
The hotel standard check-in time is 15:00 and the check-out time is 12:00.