Purposeful AI, when applied to the enterprise, can unlock human potential and amplify people’s ability to do more. To realize this, organizations need to be able to do three things: manage organizational knowledge, apply it to automate enterprise processes, and utilize the massive intelligence hidden away in systems, machines and people.
Infosys Mana is a knowledge-based AI platform. It brings machine learning together with the deep knowledge of an organization to drive automation and innovation. This enables businesses to continuously reinvent their system landscapes. Mana, with the Infosys AiKiDo service offerings, dramatically lowers the cost of maintenance for both physical and digital assets. It captures the knowledge and know-how of people across fragmented and complex systems, and simplifies the continuous renovation of core business processes. Mana also enables businesses to bring new, delightful user experiences leveraging state-of-the-art technology.
Discover, curate, and transform information and learnings automatically
Create knowledge continuously
Amplify and derive value
The Infosys Mana platform is part of the Infosys Aikido framework that helps companies undertake non-disruptive transformation of their existing landscapes
Infosys Mana is comprised of three integrated components all of which are based on open source technology:
Infosys Mana can help organizations succeed with enterprise-grade artificial intelligence by providing a platform that delivers on the following benefits:
Asset operations and maintenance are critical business processes for many organizations. Managing the efficiency of chiller units, meeting SLAs on resolution times for breakdowns and employee productivity improvement goals are crucial for the organization.
The order-to-activation cycle is a critical business process in the Telecom industry. Order volumes are large, orders can be complex with bundled services and several applications tracing thousands of unique paths. Often legacy systems are adapted as-is to newer service categories. This leads to multiple failure scenarios resulting in higher costs, increase in cycle time and delay in activation.
A leading food distributor needed real-time visibility into product guides and pricing information in the customer order placement system and a Sarbanes-Oxley-compliant user process. Infosys provided a ‘zero touch’ automation solution for provisioning and de-provisioning of access and automated synchronization of data across enterprise systems.
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