Infosys is sponsoring NRF Retail’s Big Show 2015
January 11 - 13, Jacob K. Javits Convention Center, New York City Booth # 1349, Level 3 EXPO
Rethink Retail – Delivering on innovation
The word 'innovation' throws up images of game-changing inventions and paradigms. While it is true that innovation involves this and more, a key aspect that is often relegated is innovating on what exists today.
The story is no different in the retail industry. Buzzwords such as Big Data, cloud, social, mobility, iBeacons, Internet of Things are increasingly featured in regular conversations about innovation. Some retailers have even gone a step ahead and implemented these technologies. However, implementation is the easier of the challenges that retailers face in following an innovative approach. The changes to the business processes and the cultural change within the organization to get the ‘innovation’ working are far more significant.
At Infosys, with our culture of innovation and as a leading technology partner to global retailing giants, we understand that delivering on innovation rather than implementation, is the need of the hour. This means that the retailer should be able to see and measure the value delivered by these innovations, monetary or otherwise.
Here are some of the things we have learned while delivering on Innovative technologies:
- Business Value
It is not only about the coolest new technology but about determining and realizing the business value
- Cultural Change
It is not about being the safe follower always but about establishing a culture of Agile
- Customer Experience
It's not only about establishing an online presence or the interconnectedness of wearables and devices, but it's about establishing a seamless, engaging and rewarding experience across channels and devices
- Data Driven Decisions
It is not only about establishing Big Data tools but also about establishing a culture of data driven decision making
Meet our Experts at booth #1349, Level 3 EXPO, to discover how Infosys is helping retailers deliver value on innovation and provide a seamless and engaging experience to the consumer