General sessions

Date: October 29, 2015

Time: 10:00 a.m. - 11:30 a.m.

Location: Palace Hotel - Grand Ballroom

Session description: Are you prepared for the digital transformation of your workforce? People have seen digital transformation change how they live their daily lives, but what impact does this have on the workforce and your business? Come to this session to hear an expert panel talk about how social, mobile, video, wearables, and other emerging technologies will shape the future of work and your company’s culture. Come see today’s smartest minds in technology and HCM discuss their opinions of the digital transformation, and provide guidance on actions you can take to prepare your organization for this change.


Mukesh Nakra, Associated Vice President, Retail, CPG and Logistics - Americas, Infosys Limited

Michael Fauscette, GVP, WW Software Applications Research, IDC

Vinnie Mirchandani, Founder, Deal Architect

Holger Mueller, Principal Analyst & VP, Constellation Research

Mark Smith, CEO and Chief Research Officer, Ventana Research

Christopher Leone, Senior Vice President, Applications Development, Oracle

Date: October 26, 2015

Time: 11:00 a.m. - 12:30 p.m.

Location: Moscone West—2008

Session ID: GEN9603

Session description: Join Aaron Shidler, vice president of CX product development at Oracle; Lars Skari, partner at Infosys Consulting; and featured customer speakers as they kick off the week at CX Central by closely examining the best practices and future considerations of a successful CX transformation. From methods of assessment to risks and opportunities identified to implementation challenges to business benefits, you will hear about where Oracle is headed with its vision for CX, how it plans to continue evolving global industry standards for customer journeys, and how real customers see the landscape evolving. Infosys Consulting discusses improving the customer experience, renewing core CX processes, and how to prepare for future CX initiatives.


Peter Gapp, VP IT CRM Transformation, Siemens

Becky Ploeger, VP, Digital Commerce Customer Care, Kohl's Department Stores

Aaron Shidler, VP, Product Development, Oracle

Lars Skari, Partner, Infosys Consulting, Inc.

Mark Smith, Chairman, T H March

Date: October 26, 2015

Time: 11:00 a.m. - 12:30 p.m.

Location: Marriott Marquis—Salon 1/2/3

Session ID: GEN9771

Session description: Retailers are dealing with many disruptive factors in modern commercial society, including new global competitors and pure-play online retailers. In addition, consumer expectations for a seamless shopping and fulfillment experience are putting unprecedented pressure on retailers to perform. In order to compete, retailers need to have the basics in place and align their omnichannel business processes across all touchpoints, including planning, supply chain, merchandising, commerce, stores, analytics, and customer engagement. In this session, join Oracle Retail Senior Vice President and General Manager Jill Puleri for a perspective on the state of global retail, and a view of Oracle Retail and how we work with our clients to unlock the keys to success in the market.


Paul Booth, Global Technology Head of Terminal Logistics, Vodafone

Mukesh Nakra, Associate Vice President, Infosys Limited

Jill Puleri, Senior Vice President, Retail GBU, Oracle

Conference sessions

Date: October 28, 2015

Time: 12:15 p.m. - 1:00 p.m.

Location: Palace—Sea Cliff

Session ID: CON11086

Session description: This session focuses on the improvements in HR key performance indicators (KPIs) and metrics using HCM cloud solutions from Oracle. The session touches on key metrics in functional areas such as employee experience while using self-service, recruitment and onboarding, compensation management, and succession planning. You will learn how customers have benefited and also improved these metrics with Oracle Fusion Human Capital Management (Oracle Fusion HCM) and Oracle Taleo. With anecdotes from each functional area, the session speakers demonstrate how the product features have helped achieve key goals.


Kumar Manish, Director, Global HR Services, Wesco Aircraft

Mukesh Nakra, Associate Vice President, Retail, Infosys Limited

Date: October 27, 2015

Time: 4:00 p.m. - 4:45 p.m.

Location: Moscone West—2004

Session ID: CON8200

Session description: Heavily customized and complex CRM applications can impact sales team productivity. Oracle Sales Cloud and Oracle Configure, Price, and Quote Cloud (Oracle CPQ Cloud) provide cutting-edge tools to leverage technology and seamlessly execute sales processes. Infosys solutions deployed on the Oracle Cloud Marketplace enhance Oracle Sales Cloud capabilities. In this session, hear how Infosys leveraged Oracle CPQ Cloud to transform the sales process of Fanuc America, delivering a world-class UX design to simplify complex product configuration, a collaboration platform for sales teams, improved sales and customer satisfaction, faster product rollout, reporting capabilities on customer quotes and configurations, and integration with customer portal and ERP applications for order fulfillment.


Raghu Boddupally, Associate Vice President, Infosys Limited

Vinod Chandran, Business Process Consultant, Infosys Limited

Zach Heuer, General Manager, FANUC AMERICA Corporation

Date: October 28, 2015

Time: 11:30 a.m. - 12:15 p.m.

Location: Moscone West—2001

Session ID: CON11170

Session description: Customer service is on the CEO’s agenda as a critical enabler for substantial and sustainable competitive advantage. The connected digital environment is driving rapid shifts in service expectation. It simultaneously offers enormous opportunities to deliver superior service value, taking customer relationships to the next level. Organizations are going beyond standardizing service across channels to delivering personalized customer engagement at every touchpoint. In this session, you will see how successful customer service is going beyond the traditional metrics of time to resolution and customer satisfaction to measures such as new customer acquisition and revenue growth.


Stephen Fioretti, Vice President, Product Management, Oracle

Vijey Rao, Industry Principal and CX GTM Lead, Infosys Limited

Kieran O'Meara, General manager, Telstra Incorporated

Date: October 28, 2015

Time: 3:30 p.m. 4:15 p.m.

Location: Park Central—Olympic

Session ID: CON11171

Session description: The high-tech industry continues to experience unprecedented change. Customers are demanding more and better services, faster and cheaper. New technology paradigms are forcing companies to rethink business models and ecosystems. This change is demolishing market boundaries and creating competition between traditional and new players. In this session, hear experts discuss concepts like digital transformation to create differentiation by changing internal and external processes, segmented yet connected supply chain, the Internet of Things (IoT), leveraging the cloud in all forms (public, private, and hybrid), and enhancing customer experience, and learn how these concepts can help your business stay ahead.


Enrique Lopez-Tello, VP, Manufacturing & HT Industries, EMEA, Oracle

Ravi Kumar Pervela, VP Information Systems, cypress

Colin Schiller, VP PMO, Activision Blizzard

Raj Shahi, Senior Director, Cisco Systems

Anand Swaminathan, Global Head of Hi-Tech Business, Infosys Limited

Date: October 26, 2015

Time: 12:15 p.m. - 1 p.m.

Location: Moscone West—3011

Session ID: CON11193

Session description: Oracle Enterprise Resource Planning Cloud (Oracle ERP Cloud) delivers robust, cutting-edge capabilities that transform the way business and IT use ERP systems. Implementing cloud-based solutions presents unique challenges, requiring approaches unlike traditional implementations. Overcoming these challenges requires a tailored transformation approach for quicker value realization. Strategic cloud adoption increases productivity and reduces costs without compromising existing investments. Join this session to understand the market trends on ERP cloud adoption, how different industry/customer segments approach cloud solutions, and what it takes for a successful cloud-based ERP transformation.

Speakers name:

Vinay Jain, Group Project Manager, Infosys Limited

Abhishek Sabharwal, Principal-Enterprise Applications, Infosys Limited

Kaushik Sivakumar, Industry Principal, Infosys Limited

Date: October 26, 2015

Time: 1:00 p.m. - 1:45 p.m.

Location: Marriott Marquis—Salon 1/2/3

Session ID: CON11194

Session description: Retail marketers need to quickly and easily build personalized digital experiences, launch seasonal campaigns, and create content-rich landing pages to increase conversion on all their mobile and in-store digital properties. This session demonstrates how retailers can build e-commerce-enabled campaigns powered by SkavaSTUDIO leveraging prebuilt Oracle Commerce connectors. See your campaigns take off with feature-rich widgets, channel optimization, enterprise security, and scalability for high-traffic days, such as Black Friday. Harnessing the power of ATG, Skava enables the easy creation of mobile apps, gift guides, product finders, and flash sales efficiently with minimal code development.

Speakers name:

Anil Sangesapu, Product Manager, Skava Inc

Sudha Varadarajan, VP, CTO, Skava Inc

Date: October 28, 2015

Time: 3:30 p.m. - 4:15 p.m.

Location: Marriott Marquis – Nob Hill C/D

Session ID: CON11166

Session description: To keep pace with evolving customer behavior, regulatory requirements, Internet of Things and smart grid opportunities, utilities industry is continuously striving for customer service transformation. As a utility provider serving more than 1 million customers, with top satisfaction ratings, enterprise readiness make this appear challenging. Attend this session to learn how APS prepared for and kick-started this journey, identifying the right business and technology enablers. The case study highlights how the desirability, feasibility and viability of the business change can be addressed with industry best practices, leveraging out-of-the-box capabilities of the Oracle Utilities solutions.

Speakers name:

Jassi Arora, Director - Program Management, Arizona Public Service

Ismail Syed Mohammad, Program Director, Infosys Limited

Date: October 27, 2015

Time: 12:15 p.m. - 1:00 p.m.

Location: Park Central—Franciscan II

Session ID: CON3354

Session description: Infosys Public Services and the Ministry of Transportation Ontario are partnering to build an Oracle’s Siebel CRM-based constituent-centric registration and licensing system with data management, automation, and real-time digital updates for improved service delivery and road-user safety. The system, serving one of the largest client bases in the region, is one of the first implementations of enterprise services for the government of Ontario, Canada. It will integrate with other systems, such as the driver and vehicle registration system, to create the region’s first integrated transportation management system. Join this session for insights on how other organizations can use this solution to modernize their transportation management systems and improve service delivery.

Speakers name:

Predrag Maric, Executive Lead, Ministry Of Tranportation, Ontario

Eric Paternoster, CEO, Infosys Public Services, Inc

Date: October 29, 2015

Time: 10:45 a.m. - 11.30 a.m.

Location: Moscone West - 2007

Session ID: CON9632

Session description: Come to this session to discover how Oracle’s Siebel Financial Services customers are using Siebel Open UI to drive sales efficiency and effectiveness in the mobile banking revolution. See how the Siebel application can be transformed with user-centric design principles and multiplatform access (for desktop, Outlook, and mobile).


Ashish Goyal, Lead Consultant, Infosys Australia

Pooja Kumari, Service Delivery Manager, Infosys Limited

Sonia Wadhwa, Director, Product Management, Oracle

Aaron Webb, Application Services Manager CRM, Westpac

Date: October 25, 2015

Time: 9:00 a.m. - 9:45 a.m.

Location: Moscone South-250

Session ID: UGF6942

Session description:Today’s manufacturing plant produces unique products based on a configuration option, which caters to customer demands and follows an engineer-to-order process. The challenge faced in manufacturing these products is adding an accurate manufacturing time for the production routing operation, rather than just setting a standard routing time. To achieve this, an approach using out-of-the-box Oracle features has been designed without doing any customization. Come to this session to learn more.


Deepak Mandot, Senior Industry Principal, Infosys Limited

Harinder Tuteja, Principal – Enterprise Applications, Infosys Limited

Date: October 25, 2015

Time: 12:00 p.m. - 12:45 p.m.

Location: Moscone South - 250

Session ID: UGF6951

Session description: How do you ensure the production controller uses the right raw material lot number and quantity for the right work order (WO)? In the automobile industry, the trend is to use the right raw material lot number for the right WO, and not for any other WO. This enables the production to occur based on the hard pegged raw material being issued to the right WO. It also enhances the lot/serial genealogy, which helps to trace the lot number of raw material used in manufacturing a product. To cater to this business need, customization is available to honor the hard pegged material allocation. Come to this session to learn more.


Bharat Belavadi, Principal Consultant, Infosys Limited

Amey Korgaonkar, Senior Consultant, Infosys Limited

Date: October 26, 2015

Time: 6:00 p.m. - 6:45 p.m.

Location: Park Central - Olympic

Session ID: CON7797

Session description: Manufacturing companies make huge investments in state-of-the-art machines in a bid to increase efficiency and production. However, at times employees fail to capitalize on the early benefits because they are not very knowledgeable about the working of the machinery, optimum usage, safety features, and preventive maintenance. A lack of technical understanding causes great delay in starting up the machine and subsequently leads to problems, such as an unstable start-up with a large lead time, huge lifecycle costs, high maintenance costs, and loss of time. The early equipment management concept can help resolve this issue. Come to this session to learn more.


Weldon Johnson, Global Mfg Engr 1Factory Continuous Improvement, Emerson

Abhijit Thanedar, Lead Consultant, Infosys Limited

Date: October 27, 2015

Time: 5:15 p.m. - 6:00 p.m.

Location: Moscone West - 2014

Session ID: CON7961

Session description: In this session, you will learn how Fanuc is using Oracle E- Business Suite and the Oracle E-Business Suite Mobile Field Service multiplatform application to manage its field operations. You will hear about its best practices, productivity gains, metrics, and various challenges in deploying the smartphone application that supports its mobile workforce. Fanuc will demonstrate new features, including push notifications, personalization, and customization support to tailor the application to your business needs. The Oracle E-Business Suite service product roadmap will also be presented by Product Management.


Zach Heuer, General Manager, FANUC America Corporation

Davinder Madan, Group Product Manager, Oracle

Ashish Namdeo, Principal consultant, Infosys Limited

Date: October 29, 2015

Time: 10:45 a.m. - 11:30 a.m.

Location: Moscone West - 3008

Session ID: CON9586

Session description: The rapid shift from on-premises applications to a hybrid mix of software as a service and on-premises applications has introduced big challenges for companies trying to implement end-to-end business processes. No other process is as critical as order to cash for maximizing revenue, and a disconnected sales cycle can cause significant revenue leakage, high days sales outstanding, and customer dissatisfaction. Come to this session to hear how your own cloud services or on-premises applications can be integrated to Oracle’s order-to-cash cloud services for cost-effective order processing without disrupting your current business model.


Vishwajit Bendre, Industry Principal, Infosys Limited

F. Carson, Director Product Management, Oracle

Alison Schofield, Director Product Strategy, Oracle

Date: October 29, 2015

Time: 1:15 p.m. - 2:00 p.m.

Location: Palace - Sea Cliff

Session ID: CON8972

Session description: Modern human resources systems need to be flexible in meeting unique customer needs. This session employs real-world examples to explore how customers can extend Oracle Human Capital Management Cloud (Oracle HCM Cloud) using a built-in extensibility framework. Learn how and when to use Oracle platform as a service to build feature-rich applications to meet your business requirements and integrate with Oracle HCM Cloud. Understand what the cloud marketplace is and how partners can build and publish solutions to the cloud marketplace.


Varun Dalakoti, Sr Product Manager, Infosys Limited

Prabu Iyer, Product Strategy Director, Oracle

Shaunine Kinzer, Product Management Director - Application Solutions, Oracle

Date: October 28, 2015

Time: 4:15 p.m. - 5:00 p.m.

Location: Moscone West - 2022

Session ID: CON6377

Session description: If you are looking forward to the benefits of integration in the cloud but don’t want to break your existing on-premises integration, join this session to learn from Oracle integration expert customers who have envisioned what you are looking to do next: transition to Oracle SOA Suite Cloud Service and hybrid cloud integration with faster time-to-market benefits of cloud combined with the added control of on-premises integration. Hear how key customers are planning to extract value from their current Oracle SOA Suite investments by leveraging the cloud with Oracle SOA Suite Cloud Service.


Bill Gehrke, Solution Architect, Hub

Ram Gummadala, IT Manager - GEA Integrations, The Sherwin-Williams Co

Santosh Kumar Jagilinki, Technology Lead, Infosys Limited

Kamil Litman, Senior Team Leader - SOA, GE Corporate

Bruce Tierney, Director Oracle Cloud Integration - Product Business Group, Oracle

Date: October 25, 2015

Time: 8:00 a.m. - 8:45 a.m.

Location: Moscone West - 3010

Session ID: UGF6959

Session description: A future-oriented HR system must have at its core a mechanism for employee engagement and rewards. Most organizations today have manual and inefficient systems that do not adequately compute and track recognition for employees for rewards given in forms such as cash, gifts, and online vouchers. This session discusses an automated custom employee rewards administration solution developed for Oracle E-Business Suite, using Oracle Application Framework, which offers seamless integration with key touchpoints, such as payroll, accounts payable, general ledger, and human resources management system. You will also learn how a streamlined approval and multidimensional reporting process helps managers derive extremely effective value from the budget spent on employee rewards.


Sanjeev Bobade, Technology Analyst, Infosys Limited

Vince Dade, Director Enterprise Applications, Neiman Marcus

Date: October 29, 2015

Time: 12:00 p.m. - 12:45 p.m.

Location: Moscone West—2003

Session ID: CON9660

Session description: Oracle partners explain how Oracle Sales Cloud addresses customer demands for modern selling and modern user experience. Oracle Sales Cloud delivers on many customer requirements that other CRM solutions do not, such as partner relationship management, sales performance management, robust analytics and reporting, social and mobile capabilities, enriched customer data, and—the foundation—world-class sales force automation, adding up to a complete solution to streamline customer business processes.


Bryan Hinz, Vice President, Apex IT

Krishna Mulukutla, Sr. Director of Product Managment, Oracle

Steven Rossigno, Executive Director, Business Transformation & Strategy, eVerge Group, LLC

Brion Schweers, Vice President of Sales, Config Consultants Corporation

Mukesh Vadhyar, Sr. Industry Principal, Infosys Limited

Theatre Sessions

Date: October 27, 2015

Time: 4:00 p.m. - 4:20 p.m.

Location: ERP Showcase Theater, Moscone West

Session ID: THT11340

Session description: Oracle Procurement Cloud offers a complete breadth of strategic and operational procurement capabilities to streamline your source-to-settle processes through automation, inbuilt role-based analytics, and social collaboration. It provides an intuitive user interface, simplified processes, and a 360-degree view of procurement across stakeholders—requisitioning, budget holders, category managers, legal, suppliers, warehouse managers, and accounts payable. This increases system adoption, minimizing change management efforts. This session focuses on building a strong business case for Oracle Procurement Cloud, features that can speed up the payment cycle, and coexistence paths for a seamless IT landscape.


Abhishek Sabharwal, Principal-Enterprise Applications, Infosys Limited

Date: October 26, 2015

Time: 10:30 a.m. - 10:50 a.m.

Location: Oracle Cloud Platform and Infrastructure Showcase Theater, Moscone South

Session ID: THT11315

Session description: Cloud computing is all about using scalable computing resources provided as a service from outside your environment on a pay-per-use basis. You only pay for what you use without any server and application maintenance requirements, upfront expenditure or capital outlay. Architect complex and diverse Oracle enterprise applications by layering functions on top of the reliable, cost-effective building-block services provided by Hybrid Cloud that offers a mix of on-premises, private and public environments. With Infosys Cloud Ecosystem Hub, you get a single-window view of the enterprise cloud system, across private and public cloud and on-premises IT.


Ravi Patnagere, Principal Technology Architect, Infosys

Date: October 28, 2015

Time: 11:00 a.m. - 11:20 a.m.

Location: Oracle Cloud Platform and Infrastructure Showcase Theater, Moscone South

Session ID: THT11265

Session description: Infosys partnered with Oracle to prototype a Customer Support Solution (CSS) for a large manufacturing company to mobile-enable its customer service back-end. The client also needed to develop new mobile-friendly applications for its businesses. The following elements were incorporated in the prototype: MCS platform for mobile-enabling the company’s back-end diagnostics and knowledge-based systems using custom APIs; JCS for hosting business logic and serving HTML 5 pages; DBaaS platform for persisting business data. The CSS front-end was implemented using Angular JS, offering a responsive UI with a consistent view across multiple channels, including mobile devices, tablets and desktops.


Charudatta Joshi, Principal Technology Architect, Infosys

Date: October 27, 2015

Time: 11:00 a.m. - 11:20 a.m.

Location: Oracle Cloud Platform and Infrastructure Showcase Theater, Moscone South

Session ID: THT11267

Session description: Oracle Database In-Memory enables the real-time enterprise by allowing customers richer and deeper real-time analysis. Oracle Database In-Memory is the highest performing, most scalable, and easy-to-implement in-memory database causing no disruptions to existing operations. Infosys can assess your environment, make recommendations for transforming your workplace into a real-time enterprise and implement the technologies required for your business transformation.


Mathew Steinberg, Product Management, Oracle Corp

Ravi Patnagere, Principal Technology Architect, Infosys

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