SAPPHIRE NOW, a premier global business technology conference, is one of the largest SAP customer-driven conferences in the world. The event presents an opportunity for SAP customers to meet, interact, and network with SAP and their partners from around the world.

Infosys is a Sapphire-level sponsor of the event. Engaging with Infosys experts at the event will help you shape your digital strategies and embark on a transformation journey to become a truly digital enterprise. At SAPPHIRE NOW and the ASUG Annual Conference, you will have the opportunity to explore the full array of Infosys’ winning solutions based on SAP S/4HANA, SAP Ariba, SAP Fieldglass, SAP hybris, SAP SuccessFactors, Concur, and Fiori, that have given our clients the competitive edge. Attend the joint sessions with our clients to understand how to jumpstart your own digital journey.

Becoming a digital business is no longer an option – it is critical to overcoming challenges such as commoditization and fierce competition in the fast-changing global marketplace.

Executive overview of Infosys at SAPPHIRE NOW

Dinesh Rao, SVP & Head – Enterprise Application Services, Infosys give an overview of Infosys participation at SAPPHIRE NOW

Vibhuti Kumar Dubey, VP & Head – SAP, Infosys invites you to engage with us at SAPPHIRE NOW to maximize the value from your SAP investments

Thought Paper

With traditional enterprise resource planning (ERP) software being replaced by what SAP refers to as the ‘digital core,’ the approach is aimed at enabling enterprise-wide digital transformation. This paper offers pointers to existing SAP customers on how they can re-platform existing technologies for digital core transformation. It also lists out important criteria to be considered while choosing an implementation partner. This includes one that prioritizes scale and agility and leverages strong SAP partnerships, strategic investments in SAP products / services, mutual collaboration, and robust implementation expertise.


Theater Presentation

Vale Improves Responsiveness, Reliability, and Efficiency with SAP Fiori

Date: May 17, Tuesday | Time: 14:00 - 14:20 EDT
Location: Theater 4 | Session ID: ES34588

Session description : Infosys is realizing a road map for Vale S.A. to improve enterprise productivity with SAP Fiori apps for key processes, such as travel management, purchasing, and sales. Mobile deployment enables decisions on the go for greater responsiveness, reliability, and efficiency of processes, thereby enhancing user experience and employee productivity.


Anant Vasudeo Lokapur, Senior Practice Engagement Manager, Infosys
Andreia Azeredo, IT Application Architect, Vale S.A.

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Capital Group Supercharges Mission-Critical Solutions with SAP HANA

Date: May 18, Wednesday | Time: 11:30 - 11:50 EDT
Location: Theater 2 | Session ID: ES34589

Session description : Learn how Capital Group started its successful journey to the SAP HANA platform with the SAP ERP and SAP Business Warehouse applications. Hear about its highly automated assessment and reliable migration approach and execution, including business case, infrastructure and deployment model, testing approach, cutover preparation, and lessons learned.


Nitin Rastogi, Manager, GBS IT, Capital Group
Harald Reiter, Associate Partner - Business Consulting, Infosys

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Infosys Moves to Real-Time Business with SAP and Hitachi Data Systems

Date: May 18, Wednesday | Time: 14:00 - 14:20 EDT
Location: Theater 2 | Session ID: ES34537

Session description : In 2014, Infosys implemented one of the world’s largest deployments of SAP Business Suite powered by SAP HANA and running on Hitachi Data System’s converged platform. Infosys shares its business goals and results; deployment details about the concept, planning, challenges, and realized benefits; and the road map to the SAP S/4HANA suite.


Jitendra Sangharajka, Vice President, Infosys
Gregory Smith, VP - SAP Field Alliances, Hitachi Data Systems Corp.

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Campus Presentation

Coke One North America Transforms Talent Management with SuccessFactors

Date: May 17, Tuesday | Time: 11:00 - 11:20 EDT
Location: PS602 | Session ID: ES34590

Session description : Take a look at SuccessFactors implementation program for Coke One North America covering 4 independent franchise bottling partners, challenges of multi-tenancy and how Infosys innovative approach ensured success. Session showcases this multi-module implementation from process standardization & scalable design to benefits reaped by the bottlers.


Chuck Moses, Sr. Group Manager, IT, Coke One North America
Sandeep Dubey, Principal Consultant, Infosys

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Southern California Edison Lights Up Customer Experience with SAP HANA

Date: May 17, Tuesday | Time: 15:30 - 15:50 EDT
Location: PS603 | Session ID: ES34591

Session description : See how Southern California Edison, serving millions across 50,000 square miles, transformed customer experience with timely outage notifications. Infosys deployed the SAP CRM powered by SAP HANA application to provide outage notifications, contact information, and self-service capabilities, laying the foundation for centralized contact management.


Jashwanth P. Doshi, Principal Consultant, Infosys

Marco Lopez, Principle Manager , IT Architecture, Southern California Edison

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ABB Leverages Panaya to Increase ERP Agility

Date: May 18, Wednesday | Time: 14:30 - 14:50 EDT
Location: PS603 | Session ID: ES34592

Session description : Find out how ABB is using Panaya CloudQuality Suite for ongoing changes of its SAP solutions. This session covers various solutions leveraging Panaya for tactical upgrades as well as strategic, ongoing requirements for quality assurance and operational reliability. We provide recommendations and best practices for using Panaya CloudQuality Suite.


Juergen Reinhard, VP – ERP & Applications, ABB Information Systems Ltd
Todd Weber, US SAP Center of Excellence, ABB USA

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Global E-Commerce Platform Boosts Sales for Becton, Dickinson and Company

Date: May 19, Thursday | Time: 11:00 - 11:20 EDT
Location: PS601 | Session ID: ES34593

Session description : See how a scalable and reliable e-commerce platform improved sales for Becton, Dickinson and Company. Integrating seamlessly with existing systems across geographies, this hybris-based platform has reduced time taken to search and order products to under 2 minutes from 6-8 minutes previously. Online sales are up at 8-10% of total sales.


Don Chaney, IT E-Business Manager, BD Life Sciences
Nitin Saini, Delivery Manager, Infosys

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Lecture Presentation

Lessons Learned Implementing Concur Solutions at a Professional Services Firm

Date: May 17, Tuesday | Time: 11:00 - 12:00 EDT
Location: S321 | Session ID: A4810

Session description : This multibillion-dollar professional services provider had a custom, Java-based portal solution for capturing staff's trip details for reimbursement. It had all the pain points of a legacy application: slow, inflexible, old look and feel, hard to change, and very limited mobile exposure. Concur solutions, with the associated SAP Fiori apps, were the perfect fit.


Gulshan Batra, Principal Consultant, Infosys
Vijay Kumawat, Principal Consultant, Infosys

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Innovative E-Commerce Experience with SAP HANA

Date: May 18, Wednesday | Time: 15:30 - 16:30 EDT
Location: S319 | Session ID: A4275

Session description : A slower pricing engine and delayed inventory status means customers are not getting the expected e-commerce experience, which leads to loss of revenue and customer dissatisfaction. At Sanofi, we solved this situation with SAP HANA. The performance improved from 50 percent to 5,000 percent, which would help improve the satisfaction of vaccine customers.


Gaurav Shah, Director- IS, Sanofi
Ramesh J Chougule, AVP - Partner - Business Consulting, Infosys

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Panel Discussion

Build Business Value with SAP S/4HANA

Date: May 17, Tuesday | Time: 15:30 - 16:10 EDT
Location: Theater 3 | Session ID: LB34223

Session description : Discover ways to transform your business with a new digital core. With SAP S/4HANA software, you can reimagine business models, improve user experience, and operate in real time to gain immediate value across your lines of business and industries.


Kiran Gole, Principal - Business Services Information Systems - SAP Practice, Infosys
Peter Russo, VP - S/4HANA Global Product Marketing, SAP
Raymond Carney, VP, New York Life Insurance Co
Ketan Gohil, Dir ERP, Karma Automotive LLC
Ireneo Alfaro Demanarig Jr., CIO, CEITEC

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Booth Presentation

Infosys Smart Oilfield Services Solution for SAP ERP

Date: May 17, Tuesday | Time: 11:15 - 11:30 EDT
Location: Virtustream Booth #613

Session description : SmartOFS is Infosys SAP ECC preconfigured solution with HCP (Hana Cloud Platform) solution extensions for Oilfield services companies (OFS) to manage their Quote to Cash (Q2C) & Field execution Processes. Multiple deployment options of On premise, Hosted or HANA-managed services are available.


Ashish Tewary, Senior Principal, Infosys

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Horizontal Solutions

For an organization with N SAP instances, the possible future landscape options are Nx5x3. However, choosing the right option that is the right fit for your specific business needs is challenging.

As an IT or business leader, you may have several questions. Are you:

  • Confused by the various SAP S/4HANA versions, deployment options, and jargon?
  • Unsure about the impact on overall business, infrastructure, and IT?
  • Eager but not clear about how to migrate to S/4HANA?

Infosys has the answer – we help you choose the best and most relevant option through our proven and comprehensive SAP S/4HANA Assessment Service Offering. Our assessment service offering leverages powerful toolsets and covers all layers of it – business process infrastructure, architecture, technical, and user interface (UI) – enabling you to make the right decisions for your business.

We also offer the option to try SAP S/4HANA before you buy it. We help you to set up S/4HANA system for select complex business scenarios and demonstrate how the business process will appear with your data. This demonstration is done on our infrastructure at zero cost to you in terms of hardware or license investments.

SAP’s Integrated Business Planning (IBP) software is a new supply chain planning system that is developed on HANA and cloud platforms. This solution supersedes traditional materials requirements planning (MRP), enterprise resource planning (ERP) and advance planning and scheduling (APS) systems and is designed to help companies tackle the new challenges associated with digitalized supply chains.

Infosys’ position as a market leader comes from proven expertise with SAP IBP implementations. By leveraging significant experience in implementing SAP SCM suite of advanced applications, Infosys has built industry-specific templates and solutions for IBP. Infosys has also incubated exclusive centers of excellence (CoEs) for SAP IBP solutions under SAP SCM application suite and established strong credentials through implementation experience of IBP modules.

As SAP IBP is a new and evolving product in the market, Infosys offers a free one-week assessment workshop to help you see how you can adapt IBP for your organization.

Most enterprises today are struggling to draw strength in a timely manner from the vast reserves of information tucked away within their walls. This is where Infosys and SAP HANA can help. Infosys offers solutions around SAP BW, SAP CRM and SAP Business Suite migration, transformation services, and rapid-deployment to speed-up the transition to a SAP HANA in-memory database platform. Alongside our proprietary Value Realization Methodology (VRM™), these solutions help you derive maximum value from your investments in SAP HANA. Further, we are well positioned to offer clients end-to-end, in-memory solutions – right from planning and migration up to analytics and development of new apps for SAP HANA. Our proven global delivery model, coupled with a large pool of in-memory experts, ensures that SAP HANA is an integral part of your business success.

You can have the best business idea on earth - but without the right talent, it remains just an idea. That's why smart companies are turning to Human Capital Management (HCM) domain from Infosys and SAP. This strength is combined with one of the largest pools of Human Capital Management (HCM) domain and package experts that have delivered some of the most impactful HCM success stories across 100+ clients resulting in multi-million $ savings.

Our service portfolio ranges from strategic HCM consulting through the complete package lifecycle, to HR process outsourcing. This ensures that we can support you on your every HCM requirement at an assured success rate of 98.3%. This includes SAP-SuccessFactors HCM, where we are SAP Global Partner, riding on a number of successful client engagements and close collaboration with SAP-SuccessFactors. We also have solutions pre-built on SAP HCM and SuccessFactors.

The power of HANA remains at the core of S/4HANA. This next-generation solution has the capability to transform transactional and analytical processes across functions in your organization. In finance, significant innovations have been introduced with S/4HANA to revitalize key processes such as basic accounting, planning, cash management and financial consolidation. The latest release of S/4HANA offers an entire suite of integrated processes that connects finance and other operational areas including manufacturing, procurement, sales, and service. This opens the door to many opportunities for transformation at various levels across business and IT.

The important question that must be answered, however, is: What can change in your organization with S/4HANA? Clear value discovery and an assurance of significant returns are critical for any such investment. This requires in-depth knowledge and expertise in terms of the offering as well as understanding of the complexities of your business to help you make the right decisions. Infosys is well-recognized across geographies and industries by several clients who have successfully transformed their organizations with S/4HANA. For more information, please refer to our brochure.

Infosys has partnered with Virtustream for hosting cloud services and have already submitted multiple multi-million deals jointly for SAP Cloud offerings. We are investing on Customer on Cloud, Ariba / hybris, S&OP on Cloud, and ECC on Cloud product suites, and have a vast pool of consultants trained on SAP Cloud offerings. We are also building infrastructure internally, for products like Customer on Cloud.

Additionally, we have created a service offering to help our clients simplify their SAP landscape by harmonization, instance consolidation/using SLO methods, and then bring substantial benefits to TCO reduction by simplifying the SAP landscape on cloud migration. Infosys is a strategic partner of Hybris and has a platform developed on Hybris, to enable businesses maximize sales, deliver a superior customer experience across channels, and reduce customer engagement cost.

Has the user interface of SAP bothered you? Do you find it cumbersome to navigate SAP screens?

SAP Fiori will change the way you have thought about user experience with SAP. Leveraging modern design principles, SAP Fiori provides a role-based experience across all lines of business, tasks, and devices.

Infosys has partnered with SAP for implementing SAP Smart Business & Fiori in the Infosys landscape and has also conducted joint Design thinking workshops on Fiori Applications development with SAP. The Infosys Fiori offerings include:

  • SAP Fiori & Smart Business implementation
  • SAP Fiori & Smart Business Customization
  • Custom develop Fiori like apps, UI5 apps & Custom KPI dashboards

Infosys has a good core of UI5 & Fiori experts backed by an innovative team of UX designers.

Is your SAP applications maintenance portfolio showing cost overruns, inflexibility, negligible benefit realization, and zero innovation? Do you want to move away from a conventional personnel allocation, to a measurable outcome based model that reduces application downtime, and increases flexibility of critical business processes? Then Infosys has the answer. We deliver SAP application maintenance services (AMS), through our comprehensive ValuePLUS framework.

Industry Solutions

Who could have predicted that risk models, engineering, and algorithmic calculations would today be as common among the oil field as drill bits and lots of mud? The 150-year-old industry is seeing a renewal with Infosys' revolutionary Smart Oilfield Services offering. Your company will realize a reduction in time-to-market, project risk, and cost, and of course, the Infosys advantage: 40 percent reduction in the time taken to setup our oil field solution for an SAP ERP as opposed to any other ERP solution.

A critically important phase in a long, complex, and sometimes cumbersome drug development lifecycle are the clinical trials. Well, it used to be - now, with the Clinical Trial Supply Management (CTSM) solution from Infosys, this vital phase is more efficient and cost-effective than ever before. The CTSM on Cloud solution helps

  • Reduce implementation costs by up to 50%
  • Reduce running costs by 30% - 40%
  • Decrease lead time by 10% -15%
  • Reduce inventory overages by 30% - 40%
  • Shorten the clinical trial cycles by up to 10%

The modern digital consumers' expectations are high and their patience, often short-lived. Industries such as consumer packaged goods companies want to reach their customers directly, when they're online. The Infosys Direct to Consumer Solution is designed to seamlessly integrate with your existing SAP landscape, reducing your total cost of ownership significantly.

Frequent cost and time overruns caused by changing requirements throughout the program lifecycle are dampeners during Greenfield SAP implementations. The Infosys Accelerated Chemical Solution Deployment (ACSD) is a unique preconfigured SAP template ideal for chemical corporations with annual revenues of US$1 billion to US$10 billion that addresses the critical part of integration with external systems and data migration from a variety of legacy systems to SAP It can be deployed on both Enterprise HANA on cloud and on-premise SAP installations. This results in clear savings in effort, timeline, and cost, of 30 – 40%, compared to traditional SAP implementations.

Our Experts

Ashish Tewary

Senior Principal, Infosys

Dr. Ashish Tewary has been helping Infosys clients in business blueprinting, solution architecture, design and development of SAP ERP Business suite and Hana Cloud platform based solutions. He has worked with Fortune 100 Oil field services, CPG and Manufacturing organizations transforming their Order to cash, Field Services, Asset tracking and master data management processes.

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Christian Huber

Senior Principal, Solution Owner “Corporate Treasury”, Infosys Consulting

Christian is a well-known expert in the SAP Financials Supply Chain Management community, especially in Treasury and Risk Management, as well as in one of the newest SAP solutions: “S/4HANA Financials (Cash Management)”.

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Gulshan Batra

Solution Principal, Infosys

Gulshan is a Principal Solution Architect working with customers in the North America region. He leads the Services Industry CoE, and is part of the Finance LoB CoE within Infosys.

Jon Brizzi

Partner – Infosys Consulting

Jon is a senior executive within Infosys Consulting responsible for SAP Consulting in North America. Jon has 20+ years of experience leading SAP transformation programs across the full suite of SAP products.

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Navendu Shirali

Associate Director – SAP, Infosys

Navendu is responsible for incubating and developing the MDG/ MDM practice at Infosys. Navendu has 11+ years of consulting experience with large Consumer Packaging Goods clients.

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Ramesh J. Chougule

Partner – Business Consulting

Ramesh has been advising clients on their ERP journey for past 20 years to adopt new technology, to re-engineer business processes and gain competitive advantage.

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Sandeep Dubey

Principal Consultant, Infosys

Sandeep is a highly motivated, results driven and customer focused HCM Professional with extensive experience in Implementation and Maintenance Projects for SuccessFactors and Peoplesoft for clients.

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Stefan Baumann

Associate Partner – Enterprise Strategy & Architecture, Infosys Consulting

Stefan is a seasoned SAP Project Manager and Technical Architect. He has more than 15 years of experience working with clients across industries in Europe and APAC.

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Thomas D. Madonna

Lead Partner, Americas SAP Manufacturing, Infosys

Thomas has 28+ years of experience with manufacturing, procurement, retail, financial and cost accounting systems for both domestic and international companies.

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Infosys named a ‘Leader’ in Gartner’s Magic Quadrant for SAP Implementation Services, Worldwide

Recognized for its ability to execute and completeness of vision, Infosys was recognized by Gartner as a ‘Leader’ in its Magic Quadrant for SAP Implementation Services, Worldwide.